• Where are you located?
    • Twigs + Twine Yarn Co. is located in Washington state.  You can read more about us and our company by clicking the About tab at the top of the page.


  • How do I contact you?
    • The easiest way to reach us from our website is to use the contact form that can be found near the top of the page. We can also be reached by email at twigsandtwineyarn@gmail.com.


  • Do you accept custom orders?
    • We do! However, custom orders may be accepted on a limited basis. Please email or direct message us on Instagram for custom inquiries.


  • Will you wind my skein for me?
    • Caking service is not available at this time, but it may be an option in the future.


  • What do you use to dye your yarn?
    • Our yarn is dyed using citric acid and professional acid dyes in a smoke-free, pet friendly home. The yarn is rinsed using a mild wool wash.


  • How should I care for my yarn?
    • We recommend hand washing all of your handmade knits with a mild wool wash and lay flat to dry.


  • How can I find information about your yarn bases?
    • You can find information about our yarn bases by clicking here. Base information can also be found on each individual listing on Etsy. Colorway information can be found here.


  • Where can I purchase your yarn?
    • Our yarn is currently only available through our Etsy shop. However we do sometimes collaborate with other makers. For wholesale inquiries please email twigsandtwineyarn@gmail.com.